Frequently Asked Questions
F.A.Q.
How long does it take to receive my parcel?
Generally, the delivery time takes around 24 to 48 hours, depending on your location.
Do you make deliveries in winter?
Yes, we have insulated boxes and the short delivery times allow us to do so.
Why is there a one-week delay between finalizing my purchase and delivery?
Since we work with living beings, we produce on demand to ensure that the generations of insects we deliver to you are young, vigorous, and of excellent quality.
Is it possible to pick up our orders directly from the farm?
Yes, of course! We would be delighted to meet you! We will contact you as soon as your order is ready. It is always appreciated to be able to interact directly with our customers. 😊
Do you have a store where we can buy your products directly on the same day?
We do not have any inventory or on-site store, but you can always contact us before coming to check if we can meet your needs.
