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We have been working to reduce the adverse effects of shipping for several years now. Depending on the criteria (temperature, type of agent, shipping time, etc.), your biological control agents will be shipped in a cardboard box with thermal insulation, insulating papers, an icepack, etc.
Upon receipt, your Anatis Biotprotection package should not :
Contact your representative if you note any of the above. He or she will be able to help.
As soon as you receive your package, open the shipping box and check the number of products against the number indicated on the included purchase order. Place the containers on a work surface and assess the condition of the biological control agents.
Depending on the type of agent, here are the materials you will need to check their viability :
o know how to assess your agents’ condition, refer to this document :
Grower Guide: Quality Assurance of Biocontrol Products
SIf, upon receipt, your agents are dead, sluggish or have started to emerge (Trichogramma/Encarsia formosa), contact your representative within 24 hours of receiving the order or send an email to this address: email@example.com.